Service We are always happy to help you with any questions you might have about life and work at the university. On this page we present our offers to help you with your studies. At first we have our weekly service hours as a point of contact for any questions you might have. There you can also ask for transcripts of oral exams for your exam preparations. To keep you informed, there is our e-mail newsletter and also the “Klo-Papier”/”Toilet Paper” – a monthly published sheet with news, hung out in every toilet stall. The FAU and Studentenwerk (Student Services, currently only available in German) provide further services.